SAFE Text: Sometimes a phone call is too dangerous. Sometimes an in-person visit is out of the question. We launched the SAFEline chat last year so people in abusive situations like hers have another safe, secure, confidential way to get the help they need.
SAFEtext at Jenn was living in another city with her abusive husband. He had always threatened to kill her if she ever tried to leave.
While her husband was in the shower, Jenn made her escape. Jenn drove to Austin with just enough gas in her tank to get here.
Let's chat for a bit vs let's chat for a while
She had no money and all the shelters in the area were fully booked — all too common, sadly. Let chat or text we establish they are safe, we can then let chat or text to diving into assessing their current most pressing need or needs.
She said the fear she felt reminded her of past sexual abuse. Jenn had feelings of being used and discounted as a person.
We connected her with an agency that transferred her funds to relocate to a shelter with available space a few hours away. She received gas money and left the man who was trying to traffic her.
Call, text, whatsapp. all with complete confidence.
Our chat advocates who can also be reached by calling the SAFEline at SAFEtexting at Because it is an online service, our live chat can be accessed on computers as well as internet-connected mobile devices that have a web browser. As technology evolves, so does communication.
For many, especially young people, a phone call is simply not the preferred way to talk. By comparison, around 31 percent preferred making contact by phone. If you or someone you care about is experiencing domestic violence, sexual assault, sex trafficking, or child abuse — let chat or text is in need of parenting support — SAFEline is available.